Help center
How can we help?
Find answers, get support, and learn how to make the most of SalesTub.
FAQ
Common questions
Getting started
How do I create an account?
Visit our signup page and enter your email address. You'll receive a verification email to complete your registration. Choose a plan to get started.
How do I import my existing contacts?
Go to Settings > Import Data. You can upload a CSV or Excel file, or connect directly to your existing CRM for automatic migration.
Can I invite my team members?
Yes! Go to Settings > Team > Invite Members. Enter their email addresses and assign appropriate roles and permissions.
Billing & plans
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and Razorpay. Enterprise customers can also pay via bank transfer.
Can I change my plan later?
Yes, you can upgrade or downgrade your plan at any time from Settings > Billing. Changes take effect immediately.
Can I cancel my subscription anytime?
Yes! You can cancel your subscription at any time from Settings → Billing. Your account stays active until the end of the billing period.
Features
How does email-to-lead work?
Forward your inquiry emails to your unique SalesTub email address. We automatically extract contact details and create leads in your CRM.
Can I customize my deal pipeline?
Absolutely! Go to Settings > Pipelines to create custom stages, add multiple pipelines, and configure automation rules.
Does SalesTub integrate with IndiaMART?
Yes! Connect your IndiaMART account to automatically capture leads. All inquiries flow directly into your CRM.
Support
Still need help?
Our support team is available Monday to Saturday, 9 AM to 6 PM IST.
Looking for something else? Contact us.
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